Accommodation managers often face challenges when trying to encourage unit owners to maintain their properties to the required standards. Resort Solutions provides innovative strategies to motivate owners to make the necessary improvements.
Our process starts with an independent, detailed visual report for each unit. This report evaluates the furniture, fixtures, and finishes, identifying any issues and defects that need to be addressed to ensure a high level of guest satisfaction.
After the assessment, we offer both owners and managers customised refurbishment packages tailored to the identified issues, and we oversee the entire process from start to finish.
Many owners hesitate to refurbish due to concerns about costs and a lack of clear objectives. However, our visual report provides a detailed list of necessary items, enabling owners to focus on critical improvements.
Over 60% of owners who receive our reports opt for enhancements. In the past 24 months, we have assisted more than 150 unit owners, guiding them from initial inspections to necessary repairs, improvements, and furniture supply or replacement.
Refurbishing properties in a resort setting is not just about aesthetics - it is essential to enhancing overall guest satisfaction and maintaining a profitable investment for unit owners.
Here are several compelling reasons why refurbishments are important:
Increased guest satisfaction: A well-maintained and refurbished property significantly improves the guest experience. Happy guests are more likely to leave positive reviews, recommend the property to others, and return for future stays. For example, a refurbished unit with modern furniture and updated amenities may receive higher ratings on popular travel sites, attracting more bookings.
Higher rental income: Properties that are regularly updated typically command higher rental rates. If unit owners invest in refurbishment, they can increase their potential income. For instance, a unit that has been recently refurbished can attract a premium rate, yielding a quicker return on investment in comparison to a similar unit that is outdated.
Long-term value: Regular maintenance and upgrades help preserve the value of the property. Many owners may overlook this aspect, but neglecting to refurbish can lead to larger, more expensive issues down the line. By addressing smaller repairs and updates proactively, owners can maintain their property's market value and longevity.
Competitive advantage: In a saturated market, properties that stand out attract more guests. Those with updated interiors, modern conveniences, and a fresh look can differentiate themselves from competitors. For instance, during peak tourist seasons, guests are more likely to choose a property that looks inviting and well-cared-for over one that shows signs of wear and tear.
Enhanced safety and compliance: Refurbishments often address not just aesthetics but also safety concerns. Updating fixtures, and replacing outdated furniture can all contribute to a safer environment for both guests and owners. This focus on safety can reduce liability risks and foster greater trust from guests.
Positive reputation: Owning a property that is known for its quality can build a strong reputation that pays dividends. Consistently updated properties can result in word-of-mouth referrals and a loyal customer base that appreciates attention to detail and quality care.
Personal satisfaction: Beyond financial benefits, many unit owners take pride in their property. Refurbishments can lead to increased personal satisfaction as owners see their vision come to life, creating a space that reflects their style and meets their standards.
By investing in regular refurbishments, unit owners can not only enhance their individual properties but also contribute to the overall quality and reputation of the resort, leading to a more favourable experience for all. Engaging with the refurbishment process is not merely about spending money, it’s about making a wise investment that brings tangible benefits to managers, owners, guests, and the broader community.
To take the first step towards enhancing your property’s value and guest satisfaction, we invite you to reach out to us at Resort Solutions. Our team is ready to assist you in developing a tailored refurbishment plan that addresses your specific needs and objectives.
Don’t wait any longer to elevate your property’s appeal and performance.
Contact Resort Solutions today at 0499 855 339 or email us at refurb@resortsolutions.com.au.
Contact Resort Solutions
0499 855 339
refurb@resortsolutions.com.au
https://www.resortsolutions.com.au/
